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Terms & Conditions

Effective Date: 15th Oct 2025
Website: Seamlessdigital
Company: Seamless Digital (“Seamless Digital”, “we”, “our”, “us”)
Registered in: Sydney, Australia

1. Introduction

Welcome to Seamless Digital.
By accessing or using our website, services, or products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our site or services.

These Terms govern all interactions between Seamless Digital and any individual or organisation (“Client”, “you”, or “your”) who accesses our website, requests a proposal, engages our services, or communicates with our team.

2. Scope of Services

Seamless Digital provides marketing, technology, and automation services including but not limited to:

  • Digital marketing strategy and management (Google Ads, Meta Ads, LinkedIn Ads, SEO, CRO)
  • AI Agent development (custom GPT/voice/chat-based automations)
  • CRM setup and integration
  • Analytics, reporting, and conversion optimisation
  • Business automation and consulting

Each engagement is defined by a written proposal, scope of work (SOW), or service agreement that details specific deliverables, costs, and timelines.

3. Engagement and Acceptance

An engagement with Seamless Digital is considered active when:

  1. A proposal, quotation, or SOW has been accepted in writing (including by email), and
  2. The Client has paid any required onboarding or setup fee (if applicable).

Acceptance of a proposal or payment constitutes agreement to these Terms.

4. Client Responsibilities

You agree to:

  • Provide accurate information, materials, and account access as required.
  • Respond to communications promptly.
  • Comply with all applicable laws and advertising policies (e.g., Google Ads, Meta).
  • Ensure that you have all necessary rights and consents for content provided.

Seamless Digital is not responsible for delays or results impacted by incomplete or inaccurate data provided by the Client.

5. Deliverables & Timelines

Project timelines are estimates and may vary due to:

  • Dependency on client feedback and approvals
  • Platform-related delays or updates
  • Changes requested by the client after project commencement

We strive to meet all deadlines and will communicate proactively about any timeline adjustments.

6. Payments & Fees

  • All fees are quoted in Australian Dollars (AUD).
  • Invoices are payable within 7 days unless otherwise agreed in writing.
  • Retainers are billed monthly in advance.
  • Project-based work may require milestone payments.
  • Late payments may result in temporary service suspension.

Ad spends, third-party subscriptions, or software costs are billed separately unless explicitly included in your plan.

7. Refunds & Performance Guarantee

a) 90-Day Performance Guarantee

For eligible marketing engagements, we provide a 90-day performance guarantee.
If we fail to meet the agreed metrics within 90 days, we will continue working at no cost until those results are achieved, provided:

  • Campaigns have run continuously for at least 12 weeks, and
  • The Client has implemented all recommended changes.

b) Refunds

Due to the nature of digital services, refunds are not available once work has commenced or deliverables have been submitted.

8. Intellectual Property (IP)

a) Client Materials

The Client retains ownership of all assets provided. Seamless Digital is granted a non-exclusive, royalty-free licence to use these solely for project purposes.

b) Deliverables

Upon full payment, ownership of the final deliverables transfers to the Client. Seamless Digital retains the right to use anonymised data and visuals for marketing or portfolio purposes.

c) Proprietary Tools

All proprietary software, frameworks, or internal tools used by Seamless Digital remain our intellectual property unless explicitly transferred under a written licence agreement.

9. Confidentiality

Both parties agree to maintain strict confidentiality of all sensitive business information, strategies, and data shared during the engagement.
Information may only be disclosed:

  • With prior written consent, or
  • When required by law or regulation.

This clause survives termination of any agreement.

10. Data Protection & Privacy

We adhere to the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), and GDPR (where applicable).
Our Privacy Policy (available on our website) explains how we collect, use, and store personal information.

Clients using AI or automation services must ensure that any data shared complies with relevant laws and internal data governance policies.

11. Third-Party Tools & Platforms

Our services often rely on third-party platforms (e.g., Google Ads, Meta, LinkedIn, HubSpot, OpenAI). You acknowledge that:

  • Use of these tools is subject to the providers’ terms and policies.
  • Seamless Digital is not liable for third-party disruptions, outages, or policy changes.
  • API keys, tokens, or ad account billing access remain your responsibility.

12. AI Agent Use Policy

AI Agents developed by Seamless Digital are intended to augment, not replace, human intelligence. Clients agree to:

  • Use agents ethically and in compliance with applicable laws.
  • Supervise AI outputs for quality and accuracy.
  • Avoid deploying AI agents for unlawful, deceptive, or harmful activities.

Seamless Digital disclaims all responsibility for misuse of AI systems beyond the agreed scope.

13. Warranties & Disclaimers

While we take every effort to deliver accurate and high-quality work, all services are provided “as is” and without warranties of:

  • Merchantability or fitness for purpose
  • Continuous, error-free, or platform-approved performance

We do not guarantee specific rankings, conversions, or approvals on third-party platforms, which remain outside our control.

14. Limitation of Liability

To the fullest extent permitted by law, Seamless Digital shall not be liable for:

  • Indirect, consequential, or incidental damages
  • Loss of profits, revenue, or business opportunities
  • Data loss or third-party platform errors

Total liability for any claim shall not exceed the fees paid by the Client in the preceding three (3) months.

15. Indemnification

You agree to indemnify and hold harmless Seamless Digital and its affiliates from any loss, claim, or expense arising from:

  • Misuse of deliverables or AI tools
  • Breach of these Terms
  • Violation of third-party or data privacy rights

16. Termination

Either party may terminate the agreement with 14 days’ written notice.
Seamless Digital may terminate immediately for:

  • Overdue payments beyond 14 days
  • Breach of these Terms or legal obligations
  • Ethical or reputational risks

Upon termination, all work completed remains payable and will be invoiced accordingly.

17. Force Majeure

Neither party shall be held liable for delays or non-performance due to events beyond reasonable control (e.g., natural disasters, platform failures, or government actions).

18. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be resolved in the courts of New South Wales.

19. Amendments

We may update these Terms periodically. The revised version will be posted on our website with the updated “Effective Date.”
Your continued use of our services signifies acceptance of any amendments.

20. Contact

Seamless Digital Pty Ltd
📍 Sydney, NSW, Australia
✉️ bhavin@seamlessdigital.com.au
🌐 www.seamlessdigital.com.au

Website Terms of Use

Effective Date: 15th Oct 2025
Website: www.seamlessdigital.com.au
Company: Seamless Digital (“we”, “our”, “us”)
Registered in: Sydney, Australia

1. Acceptance of Terms

By accessing or using this website (the “Site”), you agree to comply with and be bound by these Terms of Use (“Terms”).
If you do not agree, please do not use our Site.

These Terms apply to all visitors, users, and others who access or use Seamless Digital’s website, content, or resources.

2. Purpose of the Website

The purpose of this Site is to provide information about Seamless Digital’s products, services, and expertise in AI agent development, digital marketing, and automation.
All information provided is for general informational purposes only and does not constitute professional advice.

3. Intellectual Property Rights

All content on this website — including but not limited to text, graphics, logos, icons, videos, downloads, software, and design — is the intellectual property of Seamless Digital Pty Ltd or its licensors.

You may not:

  • Copy, reproduce, distribute, or modify any content without prior written consent.
  • Use any content for commercial purposes without permission.
  • Claim ownership or authorship of Seamless Digital’s materials.

All rights are reserved under Australian and international copyright and trademark laws.

4. Website Access & Use

You agree to use this website responsibly and lawfully. You must not:

  • Attempt to gain unauthorised access to the Site or our systems.
  • Engage in any activity that disrupts or interferes with website functionality.
  • Upload or transmit malicious code, spam, or offensive content.
  • Misrepresent your identity or impersonate any person or entity.
  • Use automated tools or bots to scrape or collect data without written consent.

Seamless Digital reserves the right to restrict or block access to any user who violates these Terms.

5. Accuracy of Information

We make every effort to ensure the accuracy of information on this Site.
However, we do not warrant that:

  • Content is always up-to-date, complete, or error-free.
  • Services described will always be available or identical to what is depicted online.

Information on this Site is subject to change without notice.
For accurate service details, please contact us directly via hello@seamlessdigital.au.

6. Third-Party Links

This Site may contain links to third-party websites or services.
These links are provided for convenience only — Seamless Digital does not endorse, control, or assume responsibility for the content, policies, or practices of any third-party sites.

You access such links at your own risk.

7. User Submissions

If you submit any materials (e.g., contact forms, comments, testimonials, or emails), you grant Seamless Digital a non-exclusive, royalty-free, perpetual licence to use, display, and reproduce that material for business or marketing purposes.

You represent and warrant that:

  • You own or have permission to share such content.
  • It does not infringe on any intellectual property, privacy, or other rights of third parties.

We reserve the right to remove or edit any user-submitted content deemed inappropriate or non-compliant with our standards.

8. Disclaimers

All content on this Site is provided “as is” and “as available” without warranties of any kind, express or implied.
Seamless Digital does not guarantee:

  • The Site will always be secure, error-free, or uninterrupted.
  • That any advice or resources are fit for your particular purpose.

We expressly disclaim any liability arising from your use of this Site or reliance on its information.

9. Limitation of Liability

To the fullest extent permitted by law, Seamless Digital, its directors, and employees are not liable for any loss, damage, or injury resulting from:

  • Use or inability to use the Site
  • Reliance on Site information or third-party links
  • Technical issues, malware, or unauthorised access

Our total liability to you, under any circumstances, shall not exceed the amount (if any) you paid us for services accessed via this Site.

10. Privacy & Data Collection

Your use of this Site is also governed by our Privacy Policy, available at:
👉 www.seamlessdigital.com.au/privacy-policy

We use cookies, analytics, and limited tracking technologies to improve your browsing experience and marketing relevance.
You can control cookie preferences in your browser settings.

11. Indemnification

You agree to indemnify and hold harmless Seamless Digital, its employees, and affiliates from any claims, losses, or damages arising from your use of the Site, your violation of these Terms, or your infringement of any rights of third parties.

12. Termination of Access

We may, at our sole discretion, suspend or terminate your access to the Site at any time, with or without notice, for conduct that we deem harmful, unlawful, or in breach of these Terms.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Changes to These Terms

We may update these Terms of Use periodically.
Revised versions will be posted with an updated “Effective Date.”
Your continued use of the Site after changes take effect constitutes acceptance of the new Terms.

15. Contact Us

For questions or concerns about these Terms, please contact:

Seamless Digital Pty Ltd
📍 Sydney, NSW, Australia
✉️ bhavin@seamlessdigital.com.au
🌐 Seamlessdigital